The role is responsible for thematic audit activities and processes, ensuring adherence to all audit guidelines and checklists and prepare reports based on findings from audits in alignment with the values and objectives of the organization
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Manager -Area Sales-Gwalior
Role is responsible for project Management and operations management for CardOne & Vision+( Including ETL Reporting application , Rule engine application) along with Robotics(RPA) implementation in the Customer Service Processes.
Website and Mobile App experience. Project management and driving. Innovation and improvising of exiting assets. Result oriented and team player.
Role Summary To generate credit card business through Cobrand/Point of Sale/FOS Channel in open market. Achieve New Account Volume for the region – Overall, surrogate wise FTE Management - Hiring, Training & Grooming of FTE/NFTE’s at locations. Identify & execute on strategies to achieve planned targets Identify business opportunities’ in Open Market - Corporate, Retail & Point of Sale in all locations and build consensus within sales team to execute…
Performance Portfolio Management in a Metro/Non Metro Market, in line with Operating Plan Execute collection strategy for the region, track performance and give inputs to ZCM Manage Credit loss/Collection effectiveness and recovery/Portfolio health indicators/Productivity and cost/Liaise with legal Manage CD level Resolution, Nrm, Rb targets achievements basis operating plan/Manage CD&ACM level Extraction rate Portfolio segmentation and corrective actioning (MOB, Curr Bal, Channel, Core, Non-Core, Segementation) Manage settlement loss targets basis…
• Make outbound/take inbound calls and retain the customer • Resolve customer queries related to SBI Card. • Handle objections & respond appropriately. • Retain customers using empowerment grid/Tools according to RACV and issues faced. • Flexible on doing both Outbound & Inbound calls. 18-36 months for Executive Experience in a voice process taking both inbound and outbound calls and requiring to meet daily and monthly targets. Experience can be…
