Managing Statutory Compliances for the business

Portfolio Management in a Metro/Non Metro Market, in line with Operating Plan Execute collection strategy for the region, track performance and give inputs to ZCM Manage Credit loss/Collection effectiveness and recovery/Portfolio health indicators/Productivity and cost/Liaise with legal Manage CD level Resolution, Nrm, Rb targets achievements basis operating plan/Manage CD&ACM level Extraction rate Portfolio segmentation and corrective actioning (MOB, Curr Bal, Channel, Core, Non-Core, Segementation) Manage settlement loss targets basis operating…

This role is a core member of the Enterprise Risk Management team working very closely with the CRO and the SVP ERM. This role requires effective execution of Enterprise Risk Management framework, interact with senior management team, highlight gaps in processes/ controls through effective risk assessment and governance of risk management processes in the organization.

The role requires to deliver the objectives within SBI Card's Security strategy and further enhance a security program that identifies and addresses security risks and security requirements. The person will be responsible for managing the process of gathering, analyzing & assessing the current & future information security threats as well as maintain & monitor the information security best practices as they develop.

" Would be part of the customer services team handling Inbound calls / outbound from Credit Card holders. Needs to ensure all Customer Services Complaints & Queries are resolved as per the TAT defined. Responsible for achieving the call center targets on a daily basis like AHT, Productivity, Cross sell, retention, First call resolution along with ensuring high quality of service with zero unscheduled leaves/ absenteeism. Would be required to…

To translate understanding of credit and fraud risk management processes as well as IT systems into executable credit, portfolio and fraud management strategies and ensure effective implementation of strategies in risk decision engine/fraud decision engine on almost daily basis, design and support implementation of straight through/Insta processes for both acquisition, portfolio and delinquency management.

This role is responsible for managing collections complaints/requests/queries received on CardOne/Email