Senior Manager Public Relations is responsible for supporting the system to ensure controlled PR outreach in line with agreed to goals and organizational priorities.
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Performance Drive Portfolio Efficiency by resolution/Norm/Roll Back/Recovery on field portfolio according to targets allocated to multiple agencies for their respective location. Timely identification and reporting of Skips/Fraud/RTP/Non-Starters for portfolio segmentation. Ensure ongoing review rhythm with stakeholders to identify opportunity areas. Timely review of vendors performance in respective location.
Local Nodal officer at the designated location for Banking Ombudsman. Requires attending to customers walking in and resolving complaints / escalations received. Responsible for providing best possible solution to end customer. Identify root causes for escalations, suggest process improvements. Highlight to all stake holders on escalations received.
Senior Manager - Service Delivery Manager - Program Manager - HCM IT Lead
This is a key role in Information security team at SBI Card. Cyber Security Operation Center (C-SOC/CDC) is front-end and first level interface for threat management which is also driven by regulatory requirement. It is a highly technical role that is a subject matter expert in Threat Detection, analysis and investigations and serves as technical lead for detection capability and related management activities across the threat life cycle. This role…
Senior Executive - Contact Center, Social Media
Responsible for ensuring that organization processes the personal data of its staff, customers, providers or any other individuals (also referred to as data subjects) in compliance with the applicable data protection rules. The role is also responsible for acting as the main point of contact between the company, data subjects and the relevant data protection authorities.