The role will ensure organization remain up-to-date on all regulatory and policy requirements in accordance with internal / external mandated regulations
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The role is responsible for provisioning using the ECL model and asset classification. The incumbent is expected to be the ECL SME. Further, this role will be the lead for developing Data Risk governance ecosystem in the company. This role also includes managing debt sale process end to end including post sale management
Role for Infra Operations and Project Management for Compute & Storage and Data Center Operations Management.
Role Summary/Purpose 1. Manage a team of non-FTE tele callers (Predictive, preview & manual) and driving collection efficiencies through them. 2. Handling 1-2 NFTE Team Leaders & extended team of 15 - 25 NFTE tele-calling agents based out of vendor office. 3. Deliver on Resolution, Normalization and dialer productivity metrics as per assigned targets. 4. Timely allocation and 100% coverage on accounts assigned to the team on daily basis 5.…
The role is responsible to ensure effective functioning of facility systems and equipment, implement formulated plans for delivery of effective technical services and assist in performing inspections to identify equipment, facilities, or systems, which require repairs or replacement for the organization
He/She will be responsible for managing ,reconciliation and process improvement for SI payments (Auto debit and NACH ) processes. He/She is also responsible for resolving customer complaints related to the process ensuring the highest possible standard of service is provided to customers and digitalization of process.
1. To extensively and diligently review/monitor the fraud prevention processes and controls. 2. Close loop of decision shared towards identified errors / process gaps with line team, by ensuring rectification of the errors highlighted through rigorous follow up within TAT. 3. Analyze, identify and share the insight of the different fraud trends and modus operandi with business stakeholders.
