Lead product management lifecycle for SaaS digital solutions. Conduct market analysis and drive strategic roadmaps. Work with Agile/Scrum teams in product development. Oversee business process re-engineering and stakeholder alignment.

Handle premedia workflows, Adobe InDesign/Illustrator/Photoshop, and Acrobat Pro DC. Manage print production standards and PDF manipulation. Collaborate with teams to maintain brand quality. Ensure on-time high-quality digital/print outputs.

Manage day-to-day customer service workflows. Provide accurate guidance on services. Maintain CRM database integrity. Escalate concerns and ensure timely closures. Support long-term client engagement.

Lead full stack web application development with TypeScript, HTML5, CSS3, React/Angular/Vue frameworks. Manage backend with MySQL, PostgreSQL, and Apache. Collaborate in Agile/Scrum environments. Guide engineers on best practices and version control.