Handle chargebacks and disputes raised by Merchants and banks with a high level of professionalism and manage SLAs accordingly. Examine the transactions raised from Cyber Crime authorities and identify the users, and take appropriate action, along with providing documents to the relevant authorities. Implement process improvements and operational efficiencies to reduce payment disputes delays and SLA breaches. Coordination with banks and merchants for any additional documents or clarifications required. Reports,…
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You will ensure that our players' queries and/or concerns are duly addressed while our operational activities seamlessly provide our players with the best rummy experience on our website www.rummycircle.com. You will be at the forefront of that effort. You will be acting as the voice of Games24x7 and providing quality service our players responding to their queries by chat, email or even through a phone call, in the process helping…
A Data Analyst in Business Intelligence team is responsible for working together with the team to design, implement and support BI solutions including KPIs, Dashboards, Reports and custom analysis in order to provide meaningful information to the business. This role includes supporting BI solutions along with business analysis, data modeling, datawarehouse design, stored procedure & datamarts creation, Report generation, Performance Point Dashboard creation and integration of these components into BI…
Collaborating with stakeholders (product managers, designers, etc.) to understand the problem statement Developing a research approach and detailed study plan, outlining methodology, target users, and timelines Creating research materials including recruitment screeners & discussion guide Communicating with participants to recruit and schedule participation Conducting a thorough analysis of qualitative data, to arrive at actionable insights Communicating findings and recommendations in a coherent, engaging manner Additional Skills and Responsibilities: Well-versed…
Hotel Greenpark(http://www.hotelgreenpark.com) is looking for a seasoned CFO to join a rapidly expanding group with a turnover of INR 500 cr. A capacity of 1000 rooms, in the process of acquiring hotels and with steadily expanding acclaimed F&B outlets. Ideally someone who has a proven experience in raising capital as well as adapting to change, both in growth and downsizing. The position requires handling group hotel finance, real estate and…
Introduction Games24x7 was one of the first entrants in the gaming industry in 2006, when India started showing the first signs of promise for online gaming. We turned profitable by 2010 in just four years and grew 200x in the next decade. We are a technology powered analytics and data science company that happens to love games! In 2018-19, the mobile games market in India generated over $600 million in…
Required Skills Developing intelligent and scalable engineering solutions from scratch. Working on high/low-level product designs & road maps along with a team of ace developers. Building products using bleeding-edge technologies on Python. Strong Experience in Python and web frameworks like Django and Flask. Experience in building multi-tier applications with exposure to caching, pub-sub messaging technologies. Understanding of micro-services architecture. Proficiency with SQL and NoSQL databases such as MySQL, PostgreSQL,Elasticsearch, MongoDB…
