Assist analytics team with Excel dashboards and validation tasks. Work on pivot tables, lookup functions, and chart preparation. Support data-driven decision-making. Present findings effectively to managers.

Support digital marketing team on campaign execution and performance analysis. Assist with PPC, Google Ads, and Meta Ads. Perform competitor benchmarking. Gain exposure to marketing tools and funnels.

Responsible for B2C sales and student acquisition. Promote programs for career/professional development. Engage in academic counselling and institutional partnerships. Achieve sales targets through direct outreach.

Provide learner support for EdTech programs. Manage blended communication via calls, CRM, and ticketing tools. Handle escalations and ensure satisfaction. Strengthen retention and reduce churn.

Assist working professionals with program queries via blended process (voice + non-voice). Log incidents on Freshdesk and escalate issues. Collaborate with escalation teams. Ensure proactive follow-up for resolution.

Deliver AI/ML-focused instructor-led training. Guide learners on algorithms, data science modeling, and applied ML. Use case studies and industry applications to simplify learning. Mentor students closely.

Support B2C student admissions through phone-based counselling and walk-ins. Identify prospective learners, qualify leads, and secure enrollments. Deliver proactive communication for closures.