Discuss/determine skills and level of expertise related to the position that you have applied for
We’ve all had to work with someone who is very difficult to get along with. Why was that person difficult? How did you handle that person?
Describe a situation when you found yourself dealing with someone very sensitive. What happened?
We all have ways of showing consideration for others. What are some things you’ve done to show concern or consideration for a co-worker?
When did you last lose your temper at work? Describe the reasons
We’ve all had occasions when we misinterpreted something that someone told us (like a due date, complicated instructions, etc). Give me a specific example of when this happened to you.
Give an example of when you told someone to do something, and they did it wrong. What was the outcome?
Tell me about a time you had to take a firm stand with a co-worker. What was the situation? What was difficult about the co-worker? What was the firm stand you had to take?
Describe how you instruct someone to do something new. What were you training them to do? Walk me through how you did it
When did you last lose your temper at work in a discussion with your boss? Describe the reasons and how did you manage?