Provide frontline support ensuring high customer satisfaction, handle queries, and improve service processes. Support escalation resolution.

Lead sourcing and procurement of raw materials for nutraceuticals and personal care products. Manage vendor relationships and ensure quality standards compliance.

Lead rapid delivery and operations programs, ensuring timely product availability and excellent customer experience. Collaborate with cross-functional teams for process improvements.

Manage customer support teams to ensure quality service and quick resolution. Implement automation tools to improve efficiency and enhance customer satisfaction.

Lead design activities for the Little Joys brand including packaging, print, and digital media. Drive creative strategy and ensure brand consistency.

Manage social media channels, create engaging content, and analyze campaign performance to support brand awareness. Collaborate with content and marketing teams.

Oversee daily logistics and inventory operations. Implement MIS reports and support wellness product distribution ensuring timely delivery and stock accuracy.