Support Customer Success consulting team in value realization for clients. Contribute to client advocacy and retention activities. Engage in research, consulting workshops, and process improvement. Grow career in customer success domain.

Support enterprise product marketing strategy with content creation, analyst relations, and campaigns. Develop collaterals, presentations, and product narratives. Collaborate with corporate and tech stakeholders to amplify product voice.

Build strong client relationships in BFSI domain, ensuring adoption and retention. Monitor client health metrics for proactive engagement. Drive upselling and cross-selling opportunities. Deliver success strategies for multiple enterprise accounts.

Drive program/project governance with cross-functional stakeholders. Manage project tracking, reporting, and delivery timelines. Coordinate across business and technology teams. Guide PMO practices for consistency and execution success.

Manage financial controllership, reporting, and compliance. Oversee accounting, TDS/GST, and ERP systems (NetSuite preferred). Ensure robust internal controls and statutory adherence. Support financial planning for business units.

Develop enterprise-grade SQL/PGSQL database solutions. Lead ETL processes, performance tuning, and data architecture. Work with SQL Server and PostgreSQL, MongoDB preferred. Build scalable data structures for large business apps.

Support key account teams with client operations and reporting. Assist in account management, coordination, and documentation. Conduct reconciliations and operational activities. Work with BFSI/CRM accounts for smooth operation.